Advanced Implementation Seminar
Communicating the Standard
Whether called a Policy Manual, Principles of Operation, Mission Statement, Corporate Goals, or Purpose Statement, every organization must have a document that communicates the core values of the organization.Learning Goal: To understand the importance of principle-based policies for establishing a standard built on character.
Workshop: After being introduced to character's relevance in company policies, attendees are given the opportunity to evaluate their own organization's policies and draft a statement communicating their commitment to making decisions based on character.
Hiring for Character
One of the most critical decisions in any organization is the selection of employees. Often we think, "This is just a temporary situation," or "I just need a body to fill a position." However, every employee impacts productivity, morale, profits, and customer service. By basing hiring decisions on character, we can select the best people for the position.Learning Goal: To establish a practice of interviewing and selecting future employees based on character and not on skills alone.
Workshop: Participants are given the opportunity to identify the skill and character requirements for an open position. They then write character-based interview questions that will help assess the character of future applicants.
How to Make an Appeal
One of the most vital skills we can learn is how to precisely and effectively appeal to authorities. An appeal may not always change the mind of the one in authority, but it will enable one to determine their course of action in a matter.Learning Goal: To learn how to communicate a difference of opinion or give new information that could influence a leader's decisions. Leaders will also discover the proper response to an appeal.
Workshop: Participants are introduced to the dynamic concept of being an energy-giver, verses an energy-waster or energy-taker and the impact that those three attitudes have on an effective appeal.
Character-Based Correction
Supervisors report spending the majority of their work time on personnel-related problems. A supervisor who learns how to properly correct others will recover time that can be used for other activities-time that will benefit the employees, the supervisor, and the organization. This module will address what to do before correction is needed, what to do when correction is needed, and the essential character qualities needed for effective correction to take place.Learning Goal: Participants will examine the precept: "Because wrong actions and attitudes damage relationships, the primary goal of correction is to mend a damaged relationship."
Workshop: Video vignettes are used to illustrate the concepts and to facilitate discussion of how to apply character-based correction in the workplace